# CHANNELS

- [Channels](/user-guide/channels/add-a-channel.md): A channel connects communication applications to a virtual agent. It's where the interaction with the user will take place (WhatsApp, Web, Facebook, etc.). Learn how to connect them.
- [WhatsApp (by Infobip)](/user-guide/channels/add-a-channel/whatsapp-by-infobip.md): With Syntphony Conversational we can integrate the WhatsApp channel via the Meta Infobip BSP using our connector.
- [Facebook Messenger](/user-guide/channels/add-a-channel/facebook-messenger.md): With Syntphony Conversational AI we can integrate with Facebook Messenger
- [Microsoft Teams](/user-guide/channels/add-a-channel/microsoft-teams.md)
- [Integrating Existing Channels](/user-guide/channels/add-a-channel/channels.md): How to integrate other messaging platforms and smart assistants, such as Facebook Messenger, Whatsapp and Google Assistant
- [Webchat Plugin](/user-guide/channels/webchat-plugin.md): A tool for webchat widget customization and easy implementation into your website, app and mobile channels.