# Portal User Request

The main purpose of this page is to detail how to request a user for  and generate Shori access to the platform.

It is intended as a guide for people who need to request the creation of a access user.

## User registration

### Log-in to Support portal

Access the following link: 

{% embed url="<https://shori-public.clonika.com/>" %}

First step to start using the Customer Portal is to log in.

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Next, we need to click on Multi-Tenant AAD and the Customer Portal redirects us to the Microsoft page.

<figure><img src="https://1718306695-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdysDQIqRJxmWgYIaWtWp%2Fuploads%2Fzununm3lgeUFHjgCGN0c%2Fimage.png?alt=media&#x26;token=56e1f994-5264-4267-8b85-491889cc4c34" alt=""><figcaption></figcaption></figure>

Finally, all you have to do is log in with your account (can be or your NTT DATA account or your customer account) and you can access the Customer Portal.

### Client external users

For security reasons it is necessary to register external users with all, all external customers must email [**SCAI.support@nttdata.com**](mailto:SCAI.support@nttdata.com) with the following information:

* Name and Surname
* Type of identification document: DNI, Passport, etc.&#x20;
* Number of the previous identification.&#x20;
* Nationality&#x20;
* Telephone (this will be required for the double authentication factor).

The access request will be processed once the mail with the above-mentioned data has been received.