# Welcome

## User guide documentation

This documentation is designed to help you navigate through our platform with ease and make the most out of all the features available. 

Whether you are a new user looking to get started, or an experienced developer, or a conversational designer seeking to deepen your knowledge, you'll find valuable information tailored just for you. 

#### So, let's dive in and explore all that **Syntphony Conversational AI** (**Syntphony** CAI) has to offer!

{% embed url="<https://vimeo.com/1099697393>" %}

***

## Build > Deploy > Analyze&#x20;

Creating your first virtual agent is easy with **Syntphony CAI** Follow our step-by-step guide to bring your virtual assistant to life and where your end-users are. Integrate with popular messaging platforms, websites, and voice interfaces; and analyze its interactions to ensure the best performance.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>GETTING STARTED</strong></td><td>Step-by-step guide to creating your first agent</td><td></td><td><a href="/pages/Ln41iw3MyCtB4Au3Um62">/pages/Ln41iw3MyCtB4Au3Um62</a></td><td><a href="/files/eZ67zyQyZCmy1vXZ7rjn">/files/eZ67zyQyZCmy1vXZ7rjn</a></td></tr><tr><td><strong>ANALYTICS</strong></td><td>Gain insights into your agents' performance to continually improve user interactions.</td><td><strong>Analytics</strong><br>A guide to understanding our built-in Dashboards</td><td><a href="/pages/kLHBybcz0bo4LHYVD8yH">/pages/kLHBybcz0bo4LHYVD8yH</a></td><td><a href="/files/2IrKZlfsFYw7ekcoczod">/files/2IrKZlfsFYw7ekcoczod</a></td></tr><tr><td><strong>API DOCS</strong></td><td>Integrate with your custom services and channels</td><td><strong>API Docs</strong><br>Integrations and other development activities</td><td><a href="https://docs.eva.bot/api-docs/">https://docs.eva.bot/api-docs/</a></td><td><a href="/files/5LqDMEjWuVO7YGI6xXeH">/files/5LqDMEjWuVO7YGI6xXeH</a></td></tr><tr><td><strong>VOICE GATEWAY</strong></td><td>How to easily build a virtual agent for voice channels</td><td></td><td><a href="https://docs.eva.bot/eva-voice-gateway/">https://docs.eva.bot/eva-voice-gateway/</a></td><td><a href="/files/vWAjox9To5quQvCcH7Mk">/files/vWAjox9To5quQvCcH7Mk</a></td></tr></tbody></table>

***

## Popular Features&#x20;

Harnessing the latest in Agentics, we make building your knowledge base faster and more intuitive, providing a seamless experience through a more dynamic and context-sensitive interactions.

<a href="/pages/i1Awwz4rDKpLJRwOIcsi" class="button primary" data-icon="sparkles">More about AI Agents</a>

***

Our platform supports 30+ channels, including social media, business messaging, mobile apps, voice assistants and digital humans. Besides custom developed front-ends, speed the deployment and customization of your [**Webchat Plugin**](/user-guide/channels/webchat-plugin.md) through our platform.

<a href="/pages/HP15m9VxcvKrfaa7hu7u" class="button primary" data-icon="globe">Go to channels page</a>

***

The Dialog Manager is the heart of **Syntphony CAI**, where you build the dialogues and access the repositories for agent flows, cells, documents, and actions and simulate the conversation to check how it's shaping up.

<a href="/pages/awbVrC9nwnKxSEhZPqey" class="button primary" data-icon="comment-lines">Build an agent</a>

***

## Help

How to reach out for more help and deepen your knowledge about **Syntphony CAI:**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>SUPPORT</strong></td><td></td><td></td><td><a href="https://eva.bot/support/">https://eva.bot/support/</a></td><td><a href="/files/5Xukk0SL8MxQKfw1JH75">/files/5Xukk0SL8MxQKfw1JH75</a></td></tr><tr><td><strong>ACADEMY</strong></td><td></td><td><strong>eva Academy</strong></td><td><a href="https://eva.bot/community/eva-academy/">https://eva.bot/community/eva-academy/</a></td><td><a href="/files/ZVatYD60PHmJqNXjCooi">/files/ZVatYD60PHmJqNXjCooi</a></td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.conversational-ai.syntphony.com/user-guide/welcome.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.