# End Cells

The End Cell acts as a period. When placing this cell, the virtual agent stops talking at that point. It will only take back the dialogue if the user *(the virtual agent’s interlocutor)* interacts.

![](https://2823722678-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNuMuHVlHgsqK4L1Tp4%2F-MXi8kxjofuKtlpdvAhj%2F-MXi9CQ2H8cuXbN8gUwL%2F61%20Screen%20-%20End%20cell.png?alt=media\&token=798391af-7635-4555-b612-ca4d43fdd4fd)

{% hint style="danger" %}
**The End Cell is always used in Jump Flows, never in the User Journey**
{% endhint %}

“Why?”, you can ask yourself. Simple: because User Flow is a kind of the main menu, the guiding thread that takes the user to a series of actions. And these actions are conducted through complementary flows, in other words, the Jump Flows.

A good use case example is applying the End Cell after a Service Error message (as long as it is in a Jump Flow). The End Cell will avoid the user from running an infinite loop in a dialogue.