# Portal User Request

The main purpose of this page is to detail how to request a user for and generate Shori access to the platform.

It is intended as a guide for people who need to request the creation of a access user.

## User registration <a href="#user-registration" id="user-registration"></a>

### Log-in to Support portal <a href="#log-in-to-support-portal" id="log-in-to-support-portal"></a>

Access the following link:

{% embed url="<https://shori-public.clonika.com>" %}

First step to start using the Customer Portal is to log in.

<figure><img src="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2Fc4Y63pkiIFoebWzWyXQM%2Fimage.png?alt=media&#x26;token=f28ac9c0-1191-4c2e-892c-aaec76311461" alt=""><figcaption></figcaption></figure>

Next, we need to click on Multi-Tenant AAD and the Customer Portal redirects us to the Microsoft page.

<figure><img src="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2FPS0QK1JiL0GprHeJ6iq1%2Fimage.png?alt=media&#x26;token=927007c2-0aeb-44ca-a7b9-83f0b57e1ebf" alt=""><figcaption></figcaption></figure>

Finally, all you have to do is log in with your account (can be or your NTT DATA account or your customer account) and you can access the Customer Portal.

### Client external users <a href="#client-external-users" id="client-external-users"></a>

For security reasons it is necessary to register external users with all, all external customers must email [**SCAI.support@nttdata.com**](mailto:SCAI.support@nttdata.com) with the following information:

* Name and Surname
* Type of identification document: DNI, Passport, etc.
* Number of the previous identification.
* Nationality
* Telephone (this will be required for the double authentication factor).

The access request will be processed once the mail with the above-mentioned data has been received.