# Welcome

## User guide documentation

This documentation is designed to help you navigate through our platform with ease and make the most out of all the features available. 

Whether you are a new user looking to get started, or an experienced developer, or a conversational designer seeking to deepen your knowledge, you'll find valuable information tailored just for you. 

#### So, let's dive in and explore all that **Syntphony Conversational AI** (**Syntphony** CAI) has to offer!

{% embed url="<https://vimeo.com/1099697393>" %}

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## Build > Deploy > Analyze&#x20;

Creating your first virtual agent is easy with **Syntphony CAI** Follow our step-by-step guide to bring your virtual assistant to life and where your end-users are. Integrate with popular messaging platforms, websites, and voice interfaces; and analyze its interactions to ensure the best performance.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>GETTING STARTED</strong></td><td>Step-by-step guide to creating your first agent</td><td></td><td><a href="nlu-agents/nlu-agents">nlu-agents</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2FnolZImFkWpLnEQSZNmM2%2F6.%20Integrating%20eva.jpg?alt=media&#x26;token=b6380df5-1213-4236-b00d-eafbea820a02">6. Integrating eva.jpg</a></td></tr><tr><td><strong>ANALYTICS</strong></td><td>Gain insights into your agents' performance to continually improve user interactions.</td><td><strong>Analytics</strong><br>A guide to understanding our built-in Dashboards</td><td><a href="analytics-and-insights/dashboards">dashboards</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2F7kq7LgAUquYMjP3bUNKY%2Fshutterstock_367579028.JPG?alt=media&#x26;token=e0976bf9-59f1-4fbf-a7e4-babb7b9bb6b8">shutterstock_367579028.JPG</a></td></tr><tr><td><strong>API DOCS</strong></td><td>Integrate with your custom services and channels</td><td><strong>API Docs</strong><br>Integrations and other development activities</td><td><a href="https://docs.eva.bot/api-docs/">https://docs.eva.bot/api-docs/</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2FmKnRwxMdTxmyzS1xJn1h%2F4.%20Developing%20with%20eva.jpg?alt=media&#x26;token=057d7782-ec53-4a4b-9944-da3f1f37ec00">4. Developing with eva.jpg</a></td></tr><tr><td><strong>VOICE GATEWAY</strong></td><td>How to easily build a virtual agent for voice channels</td><td></td><td><a href="https://docs.eva.bot/eva-voice-gateway/">https://docs.eva.bot/eva-voice-gateway/</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2Fn9NTSPVV6JngP54g9TXF%2Fshutterstock_272888918.jpg?alt=media&#x26;token=d6df950c-91b3-422c-9e0d-b56b289015f9">shutterstock_272888918.jpg</a></td></tr></tbody></table>

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## Popular Features&#x20;

Harnessing the latest in Agentics, we make building your knowledge base faster and more intuitive, providing a seamless experience through a more dynamic and context-sensitive interactions.

<a href="ai-agents" class="button primary" data-icon="sparkles">More about AI Agents</a>

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Our platform supports 30+ channels, including social media, business messaging, mobile apps, voice assistants and digital humans. Besides custom developed front-ends, speed the deployment and customization of your [**Webchat Plugin**](https://docs.conversational-ai.syntphony.com/user-guide/channels/webchat-plugin) through our platform.

<a href="channels" class="button primary" data-icon="globe">Go to channels page</a>

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The Dialog Manager is the heart of **Syntphony CAI**, where you build the dialogues and access the repositories for agent flows, cells, documents, and actions and simulate the conversation to check how it's shaping up.

<a href="build-dialogs" class="button primary" data-icon="comment-lines">Build an agent</a>

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## Help

How to reach out for more help and deepen your knowledge about **Syntphony CAI:**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>SUPPORT</strong></td><td></td><td></td><td><a href="https://eva.bot/support/">https://eva.bot/support/</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2F4RCsYgdeLJ1z8jP0AhYD%2FGettyImages-1132710832.jpg?alt=media&#x26;token=eb56523c-c1c4-4c88-b887-d0486c9f6e3f">GettyImages-1132710832.jpg</a></td></tr><tr><td><strong>ACADEMY</strong></td><td></td><td><strong>eva Academy</strong></td><td><a href="https://eva.bot/community/eva-academy/">https://eva.bot/community/eva-academy/</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2FxVYebTYFAp2rDDd5EH2j%2FGettyImages-1133819402.jpg?alt=media&#x26;token=0a924fd5-fccc-4d6f-9782-f3843edd0f62">GettyImages-1133819402.jpg</a></td></tr></tbody></table>